AI-Powered Guest WiFi Solution
Fix Your Guest WiFi.
Turn It Into a Growth Engine.
Cloud4Wi combines enterprise security, hardware independence, and AI-powered management — giving IT peace of mind and marketing the first-party data they need.
300M+
Mobile Users Connected
70K+
Locations Worldwide
150
Countries
3M+
Roaming Networks
— TRUSTED BY
— THE PROBLEM
Most guest WiFi creates more problems than it solves.
Legacy networks leave IT teams firefighting and marketing teams in the dark
while guests notice every second of friction.
while guests notice every second of friction.
Security exposure
Open or poorly configured networks expose guests and companies to breach risk. GDPR non-compliance fines start at €20 M.
IT teams stuck firefighting
Without AI, your team is always reacting to guest complaints — wasting hours every week on avoidable WiFi tickets.
Marketing operates blind
No first-party guest data means no guest intelligence, no personalization, no bridge between the physical and digital.
— THE SOLUTION
One solution. Three layers of value.
Solve the network first. Business outcomes follow.
1
FOR IT TEAMS
Secure, Frictionless Guest WiFi Access
New guests onboard through a fully branded captive portal and download a Passpoint / OpenRoaming profile. Every return visit connects automatically and securely — with zero friction, across any vendor infrastructure.
2
FOR IT + MARKETING TEAMS
First-Party Guest Intelligence
Every connection builds a rich, privacy-compliant first-party guest profile. Understand real-world guest behavior across all your locations — with full consent management and data compliance entirely controlled by you, not a third party.
3
FOR MARKETING TEAMS
Location-Aware Guest Engagement
Empowered by real-time guest location data, trigger personalized messages, in-app content, and offers at the exact moment guests arrive, dwell, or exit. Seamlessly integrated with your existing martech stack.
No rip-and-replace.
Works on your existing hardware.
Up and running in minutes — no credit card, no infrastructure changes.
— POWERED BY AI
Meet Hedy — the AI engine built into your guest WiFi
Named after Hedy Lamarr, whose pioneering work laid the groundwork for modern wireless communication. Hedy doesn't replace your IT team — it minimizes the manual work that keeps them from strategic priorities.
Issue Detection
Hedy detects network issues before guests notice them — not after the first support ticket lands. So your team can act before anyone complains.
Faster Resolution
When issues arise, Hedy proposes precise, actionable resolutions — significantly reducing time to fix and eliminating the back-and-forth that slows teams down.
Actionable Insights
Hedy transforms connection and behavior data into actionable insights — improving both network performance and business strategy, continuously.
No more headaches
Spend less time on tickets and more time on business outcomes.
— FEATURES
Everything your guest WiFi should be doing — already built in.
A complete solution for IT operations, first-party data, and guest engagement.
IT OPERATIONS
Hedy AI Engine
Spend less time on support tickets, more on strategy — Hedy detects issues, proposes resolutions, and surfaces actionable insights.
IT OPERATIONS
Access Control
Enforce access policies by time, and location — with fine-grained control over who connects, when, and how.
IT OPERATIONS
Hardware Independence
Deploy and standardize on your existing infrastructure — Aruba, Cisco, Extreme, Fortinet, Meraki, Mist, Ruckus, UniFi, and more.
IT OPERATIONS
Simplified Management
Manage all locations from a single dashboard — role-based access control, and support for 33 languages and time zones.
IT OPERATIONS
Compliance Center
Automate global privacy compliance via granular consent management, localized policies and the MyData Portal. SOC 2 certified.
IT OPERATIONS
Integrations
Connect guest WiFi data into your tech stack — CRM, CDP, and marketing hub — via flexible APIs, webhooks, and connectors.
ONBOARDING
Customizable Captive Portal
Design brand-perfect captive portals — the gateway to Passpoint/OpenRoaming and first-party data capture.
ONBOARDING
Passpoint & OpenRoaming
Connect guests automatically and securely — profile downloaded on first visit, so every return visit connects instantly.
ANALYTICS
Service Analytics
Analyze guest behavior patterns across locations and time periods. Uncover actionable insights to drive smarter business decisions.
ANALYTICS
Guest Analytics
Build rich, privacy-compliant guest profiles with full event history. Segment by demographics, device, geography, and on-site behavior.
MARKETING
Access Journey Planner
Craft onboarding journeys for every location — with custom ads, offers, coupons, surveys, or branded content.
MARKETING
Triggered Messaging
Send personalized email, SMS, or push messages the moment a guest arrives, dwells, or exits — powered by real-time location data.
— BUILT FOR YOUR INDUSTRY
Guest WiFi that delivers measurable outcomes in every vertical.
Cloud4Wi powers both IT and marketing teams across retail, hospitality, real estate, and beyond.
Retail
Standardize WiFi across your entire store estate and turn every visit into a lasting customer relationship with first-party data at scale.
Restaurants & Coffee Shops
Offer automatic, secure connectivity across your locations. Integrate it with loyalty programs and trigger the right offer at the right moment.
Hospitality
Seamless connectivity across rooms and common areas with AI monitoring — and personalized, location-aware content throughout every stay.
Commercial Real Estate
Standardize guest WiFi across your full property portfolio — and make connectivity your competitive edge to attract top tenants.
Museums & Cultural Venues
Secure, compliant WiFi across complex multi-zone environments — with location-triggered digital guides and immersive visitor experiences.
Transportation
Automatic, secure connectivity across terminals and vehicles — with timely passenger engagement at every stage of the journey.
Give marketing the first-party data they've been missing.
Guest analytics, location analytics, and triggered messaging — all in one platform.
— CLIENT RESULTS
Trusted by global leaders in every industry.
Real outcomes from organizations that turned WiFi into a strategic business asset.
Transformed WiFi into a strategic visitor engagement and marketing channel.
40K
Contacts in 24 months
53%
Marketing opt-in rate
45%
Email open rate
Redefined WiFi for Italian rail
travelers with millions of opted-in connections.
travelers with millions of opted-in connections.
116
Active stations
2.3M
Total connections
1.3M
Opted-in profiles
Turned in-venue WiFi into a
live audience engagement
platform.
live audience engagement
platform.
36%
Connection rate
51%
Response rate
84%
Marketing opt-in rate
Unlocked the power of guest WiFi to elevate customer engagement and CRM effectiveness
6,500+
Visitors onboarded
3,000
New emails acquired
7%
Conversion rate
Unlocked in-store data for 360-degree customer views and targeted messaging
750+
Stores deployed
35K
New profiles per month
1M+
Real-time moments
Consistent branded guest WiFi across 600+ global stores — no rip-and-replace required.
600+
Stores worldwide
Multi
Brand support
Global
Compliance
Empowered unique customer insights across 200+ retail properties with 360° profiles.
200+
Locations deployed
29K+
Opted-in contacts per month
89%
Opt-in ratio
Turned guest WiFi into a powerful
BI tool across 8 entertainment
districts.
BI tool across 8 entertainment
districts.
8
Districts
6,500
Guest profiles per month
84%
Opt-in ratio
— FAQ
Frequently asked questions
Everything you need to know about guest WiFi, Passpoint, compliance, and how Cloud4Wi works.
Cloud4Wi is hardware-independent and runs on top of your existing access points and controllers — Aruba, Cisco, Extreme, Fortinet, Meraki, Mist, Ruckus, UniFi, and more — via standard protocols. No rip-and-replace, no proprietary firmware, no parallel infrastructure. Most customers go live in days, not months, and roll out site by site without disrupting existing operations.
Cloud4Wi is SOC 2 Type II certified, GDPR-native, and registered in the CSA STAR registry. The platform fully supports WPA3, Passpoint, and OpenRoaming, isolates guest traffic from corporate systems, and includes the MyData Portal for granular consent management and end-user data rights. Hedy adds AI-powered detection of authentication anomalies and rogue devices.
Customers like Guess capture 35,000 new opted-in profiles per month across 750+ stores; Carmila reaches an 89% opt-in ratio across 200+ locations. Typical outcomes include first-party contact growth, repeat-visit attribution, and cost savings from fewer support tickets. ROI is usually measured against three vectors: new opted-in profiles, marketing campaign performance, and IT ticket reduction.
Cloud4Wi is hardware-independent across Cisco, Meraki, Aruba, Mist, Ruckus, UniFi, and more, AI-powered through the Hedy engine, and built around first-party data ownership — not third-party brokerage. Unlike vendor-native portals, Cloud4Wi unifies Guest WiFi, MDU WiFi, and Network Access Control on one platform. Trusted by Prada, MSC Cruises, Guess, and 70,000+ locations.
Pricing is public, scales by access point, and includes every feature — captive portal, Hedy AI Engine, Passpoint, OpenRoaming, MyData Portal, and CRM integrations. There are no extra fees for SOC 2, compliance, or analytics. The 30-day free trial gives you full platform access with no credit card and no auto-conversion — you choose if and when to upgrade.
Ready to fix your guest WiFi?
Start your 30-day free trial today. No credit card required. Up and running in minutes.
- SOC 2 certified
- No credit card required
- GDPR & global compliance
- No rip-and-replace
© 2026 CLOUD4WI. ALL RIGHTS RESERVED.